Refund policy

Thank you for shopping at FLYTSHTFITSUK! We want to make sure your shopping experience is as smooth and satisfying as possible. Please take a moment to read our Return and Refund Policy to understand your rights and responsibilities when making a purchase from us.

1. Returns

We accept returns within 30 days from the date of delivery. To be eligible for a return, your item must be in the same condition as you received it, unworn, and in its original packaging.

2. Refunds

Upon receiving your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method. The time it takes for the refund to be processed may vary depending on your payment provider, but typically takes 6 days.

3. Exchanges

If you would like to exchange an item for a different size, colour, or product, please contact our customer support team at

for assistance. We will guide you through the exchange process.

4. Non-Returnable Items

Certain items are non-returnable, including but not limited to:

• Personalized or custom-made products.
• Gift cards and digital products.
• Perishable goods.
• Health and personal care items.

5. Shipping Costs

Shipping costs for returns are the responsibility of the customer unless the return is a result of our error (e.g., you received the wrong item or a defective product).

6. How to Initiate a Return

To initiate a return, please follow these steps:

• Contact our customer support team at
  flyshtfitsuk@gmail.com
  and provide your order number and the reason for the return.
• Wait for our confirmation and instructions on how to return the item.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer support team within [number of days] days of receiving the product. We will provide you with instructions on how to return the item, and we will either refund your purchase or send a replacement, depending on your preference and product availability.

8. Refund Exceptions

In certain situations, we reserve the right to deny a refund or offer a partial refund, including but not limited to:

• Items that are not in their original condition, are damaged, or are missing parts due to reasons not caused by our error.
• Items returned after the [number of days] day return period.

9. Contact Us

If you have any questions or concerns about our Return and Refund Policy, please don't hesitate to contact our customer support team at [customer support email].

We may update our Return and Refund Policy from time to time, and the most recent version will be available on our website. It is your responsibility to review this policy periodically to stay informed about any changes.

Thank you for shopping with FLYSHTFITSUK. We appreciate your business and are committed to providing you with quality products and excellent customer service.